Categories/ Announcements

Thank you for your continued support of LINE.

As part of LINE's mission to help out in your daily life, we've worked hard to expand our services.

Along with these  expanded services, we've conducted educational outreach and updated our features to help protect our younger users. To continue making sure our younger users have a safe LINE experience, we've increased the recommended age rating of LINE to 12+ to help parents and guardians manage when and how their family members use LINE.

The age rating for the iOS (iPhone) version of LINE will be raised to 12+ in December 2019*1.

With the increased age rating, you can now restrict LINE usage on your children's devices by setting them to only allow apps with a 4+ or 9+ age rating.

This change has no impact to the Android version of LINE or LINE Desktop.


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Changing age ratings of allowed apps (iOS)

Once the recommended age rating is increased to 12+, the LINE app icon will be hidden and won't open on any devices set to only allow apps with a 4+ or 9+ age rating.*2

If the restriction settings on your child's device are passcode-protected, you'll need your Screen Time or Restrictions passcode to make any changes. If your child or family member requests a change, please enter this code yourself each time.

• iOS 12 and later devices
To allow access to LINE, change the age restrictions by going to Settings > Screen Time > "Content & Privacy Restrictions" > Content Restrictions > (Enter Screen Time Passcode) > Apps. Select 12+, 17+, or "Allow All Apps."

• iOS 11 or older devices
To allow access to LINE, change the age restrictions by going to Settings > General > Restrictions > (Enter Restrictions Passcode) > Apps. Make sure 12+ is checked.


Feel free to use the form below to contact us with any questions about this change.

LINE is dedicated to providing a safe LINE experience for younger users and will continue to work hard on more features and outreach going forward.

LINE CSR activities: https://linecorp.com/en/csr/


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*1 The scheduled date may change. We'll send out a separate announcement once the age rating has been updated.

*2 If your apps are set to automatically update, the LINE app icon will disappear from your device's home screen once LINE increases its recommended age rating (scheduled for December 2019). To keep using LINE, make sure to change which age ratings are allowed on your device before LINE's recommended age rating is increased.

Being able to migrate accounts is a vital capability for most users, so they can preserve their data and continue to use their account smoothly after changing devices. 

However, since November 5, account migration will no longer be supported for LINE app versions 9.1.0 or lower. Therefore, if you are using LINE version 9.1.0 or lower, please update to the latest version immediately.

Go to https://line.me/update to update your LINE. 

(Note: For information on how to perform an account migration for a LINE version higher than 9.2.0, please refer to https://guide.line.me/en/migration/).

How to check your LINE version

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The gear icon on the home tab > About LINE > Current version 


How to update to the latest version
Either click the link https://line.me/update or scan the QR code below to update your version of LINE.  

 QR code

The following OS versions do not support LINE version 9.1.0 or lower. Users with these OS versions will not be able to create an account with LINE or perform an account transfer. 
・iOS 10 or lower 
・Android 4.4 or lower 

If you delete a LINE account or uninstall LINE app on a mobile device with these OS versions installed, you will not be able to use LINE again. Please note that you will not be able to retrieve LINE once you delete a LINE account or uninstall the LINE app from devices with those OS versions.  


How to check your OS version

1) iOS

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Settings > General > About > Software version

2) Android 

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Settings> Device information> Software version


When you replace your old device with a new one, as long as the new device has an OS version (iOS 10 or higher or Android 5.0 or higher) that supports the latest LINE version, you will be able to perform an account transfer and keep your data intact. 

※ In order to transfer a LINE account from an old device, set up your device to enable it. Find out how here: https://guide.line.me/en/migration/

We announced that it will be entering into a business alliance with Soompi, the world’s largest Korean pop culture portal.

Soompi was founded in the United States in 1998, and now has fans in over 160 countries. It is the longest-running and most active K-pop portal and community website on the internet, and has been offering entertainment contents concerning Korean artistes to a worldwide audience through collaboration with Korean entertainment agencies since 2011.

Through this business alliance, Soompi will set up official accounts on LINE in English, Spanish, Portuguese, Thai, and French, and offer a wide range of entertainment contents, including but not limited to news about Korean artists, to a total of 19 countries.
  • English - Indonesia, India, Malaysia, U.S, Hong Kong, Philippines, U.K, Singapor
  • Spanish - Spain, Mexico, Argentina, Colombia, Venezuela, Chile, Peru 
  • Porutugues - Brazil, Portugal
  • Thai - Thailand
  • French - France
We intends to strengthen its cooperation with Soompi by acting as an official supporter of the Soompi Awards 2013, to be held on December 24, and providing a means of communication between the operators and fans during the event.

This business alliance will add Soompi’s large database of entertainment contents to LINE’s 96 Korean artist-related official accounts, further enriching LINE’s services. Soompi can also anticipate smoother communication with its users through the use of LINE.

*We have corrected a misused expression in the note regarding the total number of registered users which may have caused misunderstanding among some readers. (14.30pm, July 24, 2013, GMT+9)


LINE has achieved a new record of 200 million registered users* worldwide on Saturday, July 21!

Since its launch in June 2011, LINE has grown to become a service enjoyed by users all over the world, reaching out from Japan to as far as Taiwan, Thailand and other Southeast Asian countries, the Middle East, Spain, India, and South America. We here at LINE would like to express our sincere gratitude to all you 200 million users for your support. Thank you for using LINE!

*All registered user numbers are for iPhone/Android/Windows Phone/BlackBerry/Nokia Asha/feature phone apps combined.
*Each LINE account can only be used on one device. The combined number of registered users refers to the total number of accounts created on LINE for all devices.

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It’s already been two years since the birth of LINE, and the service has grown into one loved by hundreds of millions of users worldwide. This is all thanks to YOUR support, and we here at LINE would like to express our sincere gratitude. Thank you!
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Last summer, we held an event named Hello, Friends in Tokyo 2012 to share LINE’s achievements in its first year, and its aims and targets for the next. This summer, we are holding a second event on August 21 for everyone involved with LINE, and it will be named Hello, Friends in Tokyo 2013!

At this event, we will be looking back at LINE’s second year, and share where LINE will be heading in the future. Live streaming will be available in English and Japanese at the special event website. Tune in to be a part of the event, no matter where you are!

Read more


As of 15:00 today, May 10, 2013, we regret to announce that we will be withdrawing the function to send purchased stickers as gifts to friends on the iPhone version of LINE. 

We received a request directly from Apple who operates the AppStore, that this sticker gifting function will have to be withdrawn from the app, and we do apologize for the disappointment this may cause to all of you who are having fun sending stickers as gifts to your friends. 

Functions withdrawn from the iPhone version of LINE:
・Gifting function of paid-for stickers to friends
Purchasing of Coins necessary to use the gifting function
*LINE Coins are required to purchase stickers and themes in LINE versions 4.6.0 and above. Additionally, you can no longer gift paid sticker sets to friends, even if you purchase them using LINE Coins. (Added September 1, 2014)

If you still have Coins remaining:
If you have over 100 Coins remaining, you will be able to continue sending stickers as gifts until you have used up all your Coins. If you only have 50 Coins remaining and cannot send stickers as gifts, please contact us. We will be happy to provide you with additional Coins to cover the shortfall, as 100 Coins are the minimum amount required in order to enable you to send a single sticker set as a gift. 
*Coin balances for purchasing gifts became part of regular Coin balances in LINE versions 4.6.0 and above, and can no longer be used for gifts. We apologize for any inconvenience this may have caused. (Added September 1, 2014)

We would like to also inform you that you will still be able to send free stickers as gifts to your friends as well as purchase stickers for yourself. Also, iPhone users will still be able to receive sticker gifts from Android users as usual.

We do apologize for any disappointment and ask for your kind understanding.


A MASSIVE THANK YOU to all our users! As of today we have reached 100 million* users around the globe!

Each and every one of you have contributed to making LINE what it is today. By giving us your detailed thoughts and feedback, likes and dislikes as well as new ideas, we feel we have worked together with you to reach this impressive result. 

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Updated Figures and Received Awards

▼Figures regarding LINE
Registered User Numbers: 100 million worldwide
Used in 231 countries/regions
Ranked No.1 in 41   App Store locations worldwide
Ranking of popular stickers:
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▼Awards Received
  • iTunes BEST OF 2012: No.1 in Top Free category (Japan) 
  • iF DESIGN AWARDS 2013: Cross-Media Advertising Award 
  • GOOD DESIGN GOLD AWARD 2012
  • 2012 Shogakukan Dime Trend Award
  • BEST TEAM OF THE YEAR 2012
  • The 17th AMD Award: Digital Contents of the Year ‘11 
  • Nikkei Sangyo Shimbun: Nikkei Superior Products Service Award 2012 
  • Nikkei MJ Hit Products 2012 
  • Nikkei Trendy: Hit Products of 2012: No.2 out of 30
  • Top Worldwide in Non-Game Apps by Monthly Revenues for iOS/Google Play (November 2012) 
  • elEconomista: Nominated for Best Technology Award 2012 (Spain) 
  • EL PAIS: Nominated for Best Trend of 2012 (Spain) 


100 million users in a year and 7 months – We see this as just the start-point of our LINE app.

Nothing will make us happier than for you, our users, to keep enjoying our app and help us develop it together. 

We hope you keep enjoying your chats with LINE!

Thanks for reading and have fun!



Additional notes regarding this blog entry

*Total download figures are for iPhone, Android, BlackBerry App, Windows Phones and Feature Phones combined.
Source: NHN Japan Corporation


Sorry everyone! We have discovered that the function which allows you to add your Facebook friends to LINE has not been running correctly and have had to discontinue it. This function was released on versions 3.0.0 and higher for Android on 26 November and we stopped this function on 28 November at 3am (JST). 

We are currently discussing how to fix and improve the function with Facebook, as well as readying the function for the iOS version of LINE. 

Please rest assured that this only applies to the function to add your Facebook friends. So you can still register as a new user as well as carrying your account over with your Facebook account.

Also, any Facebook friends you may have added to LINE will remain on your friends list. 

Once we have any new information about this function, we will be posting it on here! 

Thanks for reading!