Archives/ December 2012


The new version of LINE for iPhone released today (ver.3.4.0) has the feature we have all been waiting ages for!
Yes! In addition to the usual improvements, with this new feature you can now send sticker gifts to friends.


Sending and receiving sticker gifts
As some of you may know, the Android version of LINE  has had this feature for some time. But now iPhone users can join in the fun and send stickers as gifts to friends and family.

You can send gifts on the iPhone version of LINE by purchasing Coins. You can keep a record of what stickers you have sent and received by going to More > Settings > Stickers > Gift Box.
*Coins can ONLY be used for sending stickers as gifts and cannot be used for purchasing stickers for your own use. 
*When switching devices, please note that Coins cannot be carried over if switching to a device with a different OS (e.g. iOS to Android).


▼How to send a sticker gift
1. Tap More > Sticker Shop
2. Select the stickers you would like to send as a gift
3. Tap Send as a Gift 
4. Select who to send the gift to
5. Tap the Gift Character you wish to use. This will be sent to the chat-room to notify your friend of the gift. 
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▼To buy Coins
1. Tap More > Settings > Coins (for gifts) 
2. Tap Charge on the top right 
3. Select the amount of Coins you wish to buy 
*Please note that bonus Coins are included in the total shown. 
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▼How to receive your gifts
1. When you receive a message in the chat-room notifying you of the gift, tap See it! and download the stickers.
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Sticker Gifts: The perfect way of expressing thanks! You can also use it to say “Merry Christmas” or as a New Year surprise! The choice is yours!



Improvements to LINE’s Notification Settings
You can now choose whether or not to receive notifications from linked apps (such as games etc.) 
These notifications include invitations and notices of new gifts etc. 

You can change the settings as follows:

1. Tap More > Settings > Notifications > Additional Services and choose the app you wish to change the notification settings for. 
2. Select the appropriate settings for Receive Messages and Receive Notifications by switching them ON/OFF.

If you switch Receive Messages to the OFF position, you will not receive any messages from that app on your LINE account.
If you switch Receive Notifications to the OFF position, the messages will be sent to the LINE chat-room, however you will not be notified of such messages.
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We’ve also made other improvements, such as adding a Report function  for reporting spammers, as well as increasing language support (Spanish). We have also made a winter version of our LINE icon. We hope you enjoy these new features wherever you may be!

Of course, we will continue to improve our services and will always do our very best to cater to your feedback. 

Thanks for reading and have fun sending those gifts! 


If you are tired of receiving unpleasant messages or spam while chatting to users you have not added as friends, you can now simply press the Report button in the chat-room to send us a report. This new feature is available on the iPhone version of LINE which was released earlier today (Ver.3.4.0).


▼How to send a report
1. You receive a message from a LINE user who is not a friend
*If you have already added the user to your Friends list, you cannot use the Report function. Please use the Block function instead. 
 
2. Tap Report and select why you have sent us a report from any of the 4 options. 
*Once you send us a report, the staff here at LINE will look into the account you have reported to check for spamming etc. In order to allow the LINE team to do this, the last 100 messages from that user, as well as the user’s details will be sent to us. 
 
3. Tap Agree and Send. You will then be given an option to block the user. 

And that’s it!

At LINE we are dedicated to providing you with a safe and enjoyable environment for all your communication needs! We hope you will make full use of this new function!


Yes, we know you have all been waiting for this!

We have just made the Free Voice Calls feature available on the PC version of LINE.
You can start using it from today!

*Please update the PC version of LINE to 3.0.0 to enjoy voice calling.
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*iPhone and Android users: Please update the LINE app on your smartphones to enjoy voice calls with those using LINE on their PCs. (Latest versions are: iPhone 3.3.0/Android 3.3.4). 
*BlackBerry users: If you would like to use the free voice call feature from the PC version of LINE, please update the LINE app on your BlackBerry to version 1.2.8. 

PC to PC / PC to Smartphone: The choice is yours! 
You can call your LINE friends from PC to PC as well as between PC and smartphones (iPhone/Android). If you receive a call while logged into the PC version of LINE, and also have your smartphone on you, you will receive incoming call notifications on both – Simply choose to answer from the PC or smartphone; whichever is more convenient for you! Call from the PC while at home, and call from your smartphone when on the move. 

Everyone can use free calls from the PC version!
Even though the voice call feature is not supported on Windows Phone and BlackBerry versions of LINE, WP and BB users can still use the PC version to enjoy free voice calls.

Send your favorite stickers while calling!
Yes! To make it even easier to convey your thoughts and feelings, you can send text, photos and stickers even while on a voice call. 

Ever found something hard to explain on the phone? Well now you can send photos or URLs of whatever you may be talking about! Or if your friend doesn’t have a microphone on their PC, they can still communicate with you while on the call by typing messages. 


▼How to make a call from the PC version of LINE 

To make a call:
1. Login to the PC version of LINE
2. Simply select the person you wish to call from the Chats or Friends list
3. Click the Free Call button
 
To receive a call:
1. Login to the PC version of LINE 
2. When there is an incoming call, you will be shown a calling screen
3. If you want to take the call, click Answer
 

We hope this new feature comes in handy to connect you to your loved ones, wherever they may be!
Remember, you can use the free call function from the PC version even if you use LINE on BlackBerry/Windows Phones – So try making that call!

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If you require any assistance regarding the PC version of LINE, please see our Help page .