The days and weeks after a disaster are notorious for creating confusion and misinformation, making access to up-to-date, legitimate information so vital. To ensure their information is accurate and correct, users in Japan can add the LINE Smart Notification Official Account to receive live updates after an earthquake (available only in Japanese).
LINE’s OpenChat is a way for people to come together, share information and get to know each other any time, even when there is nothing serious happening. However, in the event of a disaster, the feature can gain extra functionality, as the communities you are part of can become important sources of information and staying in touch. Join or create your own OpenChat in advance to share and receive relevant information with your community.
After an earthquake:
Also, remember to take photos of your surroundings and save them in LINE’s “Keep” function. In an emergency, things can get very hectic and you often have dozens of things running through your mind, so documenting everything as it happens can be very helpful for later.
It’s hard to predict what kind of information might be useful in an unpredictable scenario like a large-scale earthquake. For situations like these, LINE offers a “Highlight” function that lets you pin crucial information to the top part of the chat – making sure that key messages do not get buried under new chats.