Ever get surprised by new friend notifications, suspicious offers, or unwanted messages from accounts you don't know? If so, they're probably from spam accounts.

Spam accounts use a variety of methods to try and get your attention. For example, they may pretend to be attractive person or use the LINE logo to appear like official accounts. 

These accounts often want you to click on a link to make you buy a product or sign up for a paid website. Make sure you never click any links sent by spam accounts!


Is this really a LINE official account? How to spot spam accounts

Sometimes spammers pretend to be legitimate LINE official accounts. While it may be difficult at first glance to know if a spam account is fake, a real LINE official account will always have a green badge next to its name.


If you come across a spam account, report it!

Dealing with spam accounts is simple: If you get a message from one, just tap Report and then Block to say goodbye to the spam account.

▶ What if you friend a spam account by mistake? 
 Spam accounts usually want you to click on a link to make you buy a product or sign up for a paid website. There's no harm if you happen to friend one by mistake. Just go ahead and report and block the spam account as usual.

Open the "V" menu in a chat, go to Settings, then tap Report. After reporting the account, you can block it as well.


What happens when you tap the Report button?

When you tap Report, LINE receives the last 10 messages the account sent to you as well as that account's info. We then review that received data to determine if the account really is a spam account and take appropriate action.

By not just blocking spam accounts, but reporting them too, you help us find spam account operators and keep them from spamming other users.


How do spam accounts reach you?

You may be wondering how strangers are able to friend you in the first place. Spam accounts have a few methods of getting in touch with you.

1. By randomly entering and trying phone numbers
2. By randomly entering and searching IDs
3. Your account may have been inadvertently shared by a friend or fellow group member

While it may feel like that spam accounts are specifically targeting you and know your personal info, in fact spammers typically target large groups of users indiscriminately and are just attempting to appeal to as many users as possible.


How to stay safe

If you ever get a spam message, make sure to report and block the spam account. You can also take extra measures to avoid spam messages if you believe it is necessary.

1. Keep users from automatically friending your account via your phone number
Settings > Friends > Disable the "Allow others to add me" setting

2. Keep users from friending your account via ID searches
Settings > Privacy > Disable the "Allow others to add me by ID" setting

3. Automatically reject messages not sent by your friends
Settings > Privacy > Enable the "Filter messages" setting

Feel free to use these settings to keep spam messages away.


At LINE, we're working hard every day to make sure your LINE experience is the safest and most secure possible. Stay safe out there!


Got an unexpected email from ‘LINE’? Even if it seems legit.

Don't trust that email without making sure it's for real! It could actually be a phishing scam.


How phishing scams work

“Phishing” refers to a scam where someone pretends to be a company or organization through emails, text messages, or search results that look like the real thing. Using those fake message, phishing scammers get you to visit websites that also look official, but in reality are just imitations, which they can then use to steal your personal information, credit card numbers, and more. 

Phishing scammers use a variety of tactics to make you believe they are an actual company or organization. For example, they will use real designs or slogans. They may also try to confuse you by creating a fake emergency or security notice. Because of tactics like those, it's sometimes difficult to see through phishing scams at first glance.


Always be wary of suspicious emails!

In most cases, LINE will make major announcements or share important information via its official website. If you suddenly get an unfamiliar email, don't open any links without first checking LINE’s official website (linecorp.com) for more information.

If you do happen to open any links, make sure you do not enter your email address or password, to avoid having your information stolen. Close the suspicious website without entering any information. 

You may also be asked to enter information besides your email address or password, like your phone number or a verification code. If you enter all the information asked for, you could risk losing your LINE account and fall victim to a scheme designed to steal your money. 

In addition, if you use the same email address and password combination for LINE with other services, your accounts with those services could also be at risk when you lose your LINE account. 

If you do happen to enter your email address or password on a suspicious website, we recommend contacting LINE via our Inquiry Form just in case.


Help us fight phishing scams!

Since phishing scammers operate subtly through emails, text messages, fraudulent search results, and fake websites, you won't know your information has been stolen until the damage is done.

If you receive a suspicious email from someone pretending to be LINE, please forward it to the following email address as-is.

Phishing scam reporting email
dl_pm-report@linecorp.com
(Note: This email address is only for receiving emails and cannot make replies.)

At LINE, we're working hard every day to make sure your LINE experience is the safest and most secure possible.

Stay safe out there!

We're excited to introduce a new feature you can use with LINE video calls, the camera, and Chat Live: Character Effects.

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The Character Effects feature lets you transform into a character of your choice, in real time while making video calls and live streams, complete with facial expressions that match the movements of your real face.

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What's more, the background even changes based on the time of day.

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Bob or move your head while using Character Effects and discover new ways to express yourself.

For now, you can try Character Effects with either Cony or the newcomer character Manju Cat. But we plan on adding many more characters soon, so please stay tuned. 


Getting started with Character Effects

Video chat
Call a friend using video call and tap the face effects button (face icon).

Chat Live
Tap the phone icon at the top of the chat screen followed by Live, then tap the face effects button.

Camera
Tap the camera icon at the bottom of the chat screen, followed by the face effects button.

That’s all there is to it. With just a couple of taps, you can use Character Effects to change yourself into a fun cartoon character and enjoy a whole new way of communicating with your friends. 


▶Update available here: http://line.me/update

For the latest version of LINE, we’ve revamped the profile screen!

The background image layout has changed from landscape to portrait orientation, which is better suited to smartphone displays. And you can still see the same important profile information like your name and status message.

How to set up the profile screen:
You can choose a cover and profile image that go together to make a unique profile screen.

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When setting the cover photo: 
- The displayed image area may vary based on your device. As a guide, we recommend using images that are 720x1280 pixels in size. 
- Your profile image will be displayed roughly in the middle of the cover photo. 
- To improve the readability of text overlaid on the cover photo, the image is automatically darkened slightly. 

1. Tap the round profile image displayed on the Friends tab.

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2. Tap “Edit profile” (the cog icon).

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3. To change your cover photo, select “Choose a cover photo,” and to choose a profile picture choose “Edit profile.”


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Have fun and express yourself with your cover and profile images.

▶Update to the latest version: http://line.me/update

Here’s a new feature that we think a lot of people are going to find very helpful — it’s called “Reply” and it allows you to quote messages and answer them directly during a chat.

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Sometimes when you’re chatting, it’s easy to lose track of what message exactly someone is responding to. Like when you’re trying to answer a friend’s question, but just as you send your answer, your friend asks a second question.  

With Reply, you can quote the exact message you’re responding to, so your meaning is always clear.

Easy to use
It’s a snap using Reply. Just tap and hold the message you want to reply to. When the option menu pops up, select Reply, then you can write and send your message. 

You can use Reply with many types of messages, including texts, photos, videos, stickers and emoji.
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The message does not need to be from another person, either. You can reply to your own messages.

Just make sure you’ve upgraded to the latest version of the LINE chat app (at least iOS ver. 8.7.0, Android ver. 8.10.0, or desktop ver. 5.8.0), and you’ll be good to go!

We are pleased to announce that June 23 is the seventh anniversary of the launch of LINE.


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In order to show our thanks to our loyal users, we have prepared a special present for everyone.

 

- 120 free LINE animated stickers added!

 

As part of our anniversary celebrations, users will gain access to three new sets of animated stickers — for 120 stickers altogether — all at no cost.

These stickers feature Cony, Sally, Brown and other favorite LINE characters, joined by the superstar characters BT21 in a set of 40 animated stickers of their own.


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Of course, those new stickers are in addition to the hundreds of free stickers that LINE users already have access to.

 

To add those new anniversary sticker sets to your account, make sure you’ve downloaded the latest version of LINE.
Update available here: http://line.me/update

Thank again to everyone for being a part of LINE over the past seven years. We hope you will all continue to enjoy using our services for many years to come. 

We're happy to announce the release of Face Play, a fun interactive feature for LINE video calls!

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Just like the name says, Face Play is a new type of game you play with your face. Compete with your friends using AR (Augmented Reality), mixing your video chats with a series of fun challenges. All it takes is a single tap during a video call to get things started – and best of all it’s free.

 

To start things off, we’re launching Face Play with two exciting games, Monster Pop and BT21 Says. 

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Monster Pop features pulse-pounding thrills, as you fight off a monster invasion by shooting laser beams from your eyes – just like a superhero.

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In BT21 Says, you get to play along with the UNIVERSTAR BT21 crew. Compete with your friend to see who can best match the faces of UNIVERSTAR BT21 as they scroll across your screen. Collect them all and surround yourself with the cutest characters this side of the galaxy!


How to use Face Play

 

To start a Face Play game, open the "+" menu while in a video chat and select Face Play or tap the Face Play icon.

 

You can even take screenshots while playing a game and, of course, share any funny faces you and your friends come up with.

 

Face Play is supported on iPhone 6 and above or devices with Android 4.4 or higher.

 

We'll be releasing more Face Play games soon, so stay tuned!

Update to the latest version of LINE now! 

http://line.me/update




The latest update for LINE (version 8.3.0) is out now! This update adds many frequently used features to the Friends tab, making LINE much easier to use.

Here's a look at what's changed in the all-new Friends tab.

Change your profile, account info, and other LINE settings

You can now access your LINE settings from the top of the new Friends tab.

<Left: iOS / Right: Android>

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Note that you can update your profile via your LINE settings as well as the pop-up window that appears when tapping your profile icon on the Friends tab.

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Quickly add new friends

Use the add friend icon at the top of the new Friends tab to quickly and easily add new friends on LINE.

After pressing the icon, you can add your new friend by QR code, using the "Shake it!" feature, or searching for their LINE ID.

<Left: iOS / Right: Android>

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New shortcut for creating groups (iOS only)

You can still create groups via the add friend icon like before, but this update also adds a new shortcut at the top of the Groups list that takes you directly to the "Create group" screen.

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Easily view recently used and recommended services

A list of recently used and recommended services will now be displayed right below your profile. Now you'll have easier access to the services you use most often, as well as the ability to discover new and useful services to make your time on LINE better yet.

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We'll keep doing everything we can to provide you with the most convenient and secure LINE experience possible. We especially love hearing suggestions from you!

 

Update to the latest version of LINE now

http://line.me/update

The latest update for LINE (version 8.2.0) is out now!

This update adds the ability to seven new slideshow themes designed to make sharing your memories with friends even more fun!

Check out these seven new slideshow themes

Seven types of Memories, Remembrance, Moments, Cheerful, VCR, Mellow, Mood were added to the theme of the slideshow!

・Slideshows

This feature enables you to select three or more photos from a chat's photo selection screen to create a slideshow for easily sharing memories with your friends. The 12 available themes provide a variety of effects and filters to help you personalize your slideshows more than ever before.

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What's more, this update also allows you to choose a title for your slideshow and even adjust the relative size of each photo.

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Other updates

- The option bar that lets you edit photos, create GIFs, and make slideshows is now shown at the bottom of the photo selection screen.

- You can now switch between the rear and front-facing cameras by swiping up and down in the in-chat camera. (iOS only)

- Added four new day and date stickers to the photo editing screen. (iOS only)

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We'll keep doing everything we can to provide you with the most convenient and secure LINE experience possible. We especially love hearing suggestions from you!

 

Updateto the latest version of LINE now

(You will be taken to the relevant app store.)

 


We've just released a new unsend feature that lets you remove messages you've sent in the last 24 hours from your friends' screens. This also includes stickers, photos, and more!

The 24-hour time limit applies to both your 1-on-1 and group chats.


How to use

Tap and hold the message you wish to unsend and then select Unsend.
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The following notification will replace your message in the chat after you unsend it.
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The unsend feature can be used with both the mobile and desktop versions of LINE.

Note: On the Google Chrome version of LINE, while you'll receive notifications for messages your friends unsend, unsending your own messages is currently not supported. If you wish to unsend a particular message, please use LINE on a different device.

Messages can be unsent regardless if they have been read or not.
Feel free to use this unsend feature to undo any LINE messages you wish to take back.

(Please note that you cannot use the unsend feature to remove notifications from your friends' devices.)


Applicable items Chat messages, stickers, images, videos, voice messages, shared LINE MUSIC, URLs, contacts, location info, files, call history


We'll keep doing everything we can to provide you with the most convenient and secure LINE experience possible. We especially love hearing suggestions from you!